Lambeth Violence Against Women and Girls Information

VAWAG Photo

Lambeth Violence Against Women and Girls Information and Resource Pack – Dec 14

What is violence against women and girls (VAWG)?

VAWG is both a form of discrimination and a violation of human rights. It is both a cause and consequence of gender inequality in society. The United Nations (UN) defines VAWG as “any act of gender-based violence that is directed at a woman because she is a woman, or acts of violence which are suffered disproportionally by women” . The vast majority of gender based violence is perpetrated by men against women and girls.

VAWG brings together 8 strands of policy under one umbrella:

1. domestic violence
2. sexual violence
3. stalking
4. trafficking for sexual exploitation
5. prostitution
6. female genital mutilation (FGM)
7. forced marriage
8. crimes said to be committed in the name of ‘honour.’

Domestic violence is defined by the UK Government as ‘’any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality”.

Domestic violence is physical, sexual, psychological or financial abuse within an intimate or family-type relationship. This can include forced marriage and
so-called ‘honour crimes’. Domestic violence can happen to anyone, regardless of social background, age, gender, religion, sexuality or ethnicity.

Sexual violence including rape – sexual contact without the consent of the woman/girl. Perpetrators range from total strangers to relatives and intimate partners, but most are known in some way. It can happen anywhere – in the family/household, workplace, public spaces, social settings, during war/conflict situations.
Stalking – repeated (i.e. on at least two occasions) harassment causing fear, alarm or distress. It can include threatening phone calls, texts or letters; damaging property; spying on and following the victim.

Prostitution and trafficking for sexual exploitation – women and girls are forced, coerced or deceived to enter into prostitution and/or to keep them there. Trafficking involves the recruitment, transportation and exploitation of women and children for the purposes of prostitution and domestic servitude across international borders and within countries (‘internal trafficking’).

Female genital mutilation/cutting (FGM/C) – involves the complete or partial removal or alteration of external genitalia for non-medical reasons. It is mostly carried out on young girls at some time between infancy and the age of 15. Unlike male circumcision, which is legal in many countries, it is now illegal across much of the globe, and its extensive harmful health consequences are widely recognised – see below for further information.

Forced marriage – a marriage conducted without valid consent of one or both parties, where duress is a factor.

‘Honour’ based violence – violence committed to protect or defend the ‘honour’ of a family and/or community. Women, especially young women, are the most common targets, often where they have acted outside community boundaries of perceived acceptable feminine/sexual behaviour. In extreme cases the woman may be killed.

Violence Against Women and Girls Service Information

The purpose of this resource pack is to provide practitioners with information in relation to specialist support services that can provide support and advice to victims, perpetrators and practitioners in Lambeth and nationally.

Further information in relation to VAWG can be obtained by contacting Jade Holvey, Violence Against Women and Girls Programme Manager, on jholvey@lambeth.gov.uk or 0207 926 4877.

1 Lambeth violence against women and girls services

Gaia Centre

Telephone number: 0207 733 8724
Email address: lambethvawg@refuge.org.uk
Web address: http://refuge.org.uk/what-we-do/our-services/gaia-centre-lambeth/
Opening hours: 0800-1800 (with additional out-of-hours on-call service provided via same contact number)
Referral criteria: Females over the age of 13 and males over the age of 16 who live in Lambeth, who are currently experiencing, or who have experienced gender based violence (domestic abuse, forced marriage, honour based violence, Female Genital Mutilation, prostitution, trafficking, stalking and sexual violence).
Project description: The Gaia Centre provides one-to-one confidential and bespoke support services for females aged 13+ and males aged 16+ who live in Lambeth and who have experienced or who may be at risk of gender based violence, including: domestic, sexual, financial and emotional abuse, stalking, prostitution, female genital mutilation, forced marriage, ‘honour’-based violence and trafficking. The new services include:

  • Independent Gender Violence Advocacy for those at high risk of homicide/ serious harm
  • Community Outreach Workers
  • Peer support scheme
  • Volunteer opportunities
  • Early intervention scheme to reach out to and support 14-16 year-old girls
  • Group support sessions
  • Sanctuary scheme (to support survivors to stay safe at home and avoid homelessness)

The service is free and staffed by female members of staff only. Children are welcome.

Africa Advocacy Foundation

Telephone number: 0208 698 4473
Email address: mulkaht@a-af.org or shani@a-af.org
Web address: www.sacredbodies.org
Opening hours: Monday-Friday 10am-6pm
Referral criteria: Women and girls affected /at risk of Female Genital Mutilation.
Project description: The Sacred Bodies Project works to reduce the risk of FGM to young Girls in Lambeth, Southwark and Lewisham. We educate and empower men, women and youth about the health implications of FGM and the law.

Our services include one to one counselling, community outreach support, advice and referral for women affected by FGM, delivered in culturally appropriate manner.

African Well Women’s Clinic @ Guy’s and St Thomas’ Hospital

Telephone number: 020 7188 6872 or 07956542576
Email address: Comfort.Momoh@gstt.nhs.uk
Opening hours: Monday to Friday 9:00 – 17:00
Referral criteria: Women who have experienced female genital mutilation.
Project description: The clinic provides counselling, support, advice for women who have experienced female genital mutilation (FGM), as well as advice for practitioners. The clinic also provides the reversal or de-infibulation for type III FGM.

Women from anywhere across the UK can access the service.

Asha

Telephone number: 0208 696 0023
Email address: admin@asha.org.uk
Web address: http://www.ashaprojects.org.uk
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: South Asian women and children and South Asian single women
Project description: The resource centre provides advocacy, advice and information to South Asian women and children and/or single women (16 years of age plus) fleeing violence. Immediate temporary accommodation is also available.

The Beth Centre

Telephone number: 0207 840 6700
Email address: referral@bethcentre.org.uk
Web address: n/a
Opening hours: 9.30am-5.30pm Mon – Fri.
Referral criteria: Lambeth women affected by the criminal justice system
Project description: The Beth Centre is an innovative gender specific service which supports Lambeth women who have been affected by the criminal justice system. We have three female probation officers in our team, a team leader who has a VAWG specialism, a substance misuse prison link worker, a young women, girls and gangs worker, a peer mentor, a prisons through the gate worker, two exiting prostitution workers and a forensic mental health practitioner. We offer women a safe and comfortable space to address their support needs, have computer access, listen to the radio or watch TV and take part in a varied timetable of workshops.

The Beth Centre will provide an intensive, holistic support service to women at risk of offending, women at risk of receiving a custodial sentence and women who are released from custody.

Camberwell Haven

Telephone number: 0203 299 1599
Web address: www.thehavens.org.uk
Postal address: King’s College Hospital, Denmark Hill, London SE5 9RS
Opening hours: Monday to Friday 09:00 -17:00 [BY APPOINTMENT]

An on-call service is also available from 17:00 -09:00 every day.

Referral criteria: Individuals who have been raped or sexually assaulted in the last 12 months. This includes a service for both men and women, and a service for young people and children.
Project description: The Havens are specialist centres in London for people who have been raped or sexually assaulted in the last 12 months.

The Haven staff are fully trained and experienced in responding to sexual violence. The Havens provide advise, support and treatment to individual who have experienced sexual violence. The services can be accessed without having to report the assault to the police.

Lambeth Police Community Safety Unit (Domestic Violence Team)

Telephone number: 020 8649 2160 In an emergency dial 999
Email address: LX-CSU@met.pnn.police.uk
Web address: www.met.police.uk
Postal address: Brixton Police Station,367 Brixton Rd, Brixton, London, SW9 7DD
Opening hours: Monday to Friday 07:00 -23:00
Referral criteria: Victims of domestic violence, racist and homophobic crime.
Project description: The CSU work specifically with victims of hate crime which includes domestic violence, racist and homophobic related crime.

The Chrysallis Project

Telephone number: 0208 678 5660
Web address: www.mungosbroadway.org.uk
Email address: informationDepartment@mungosbroadway.org.uk infos@mungosbroadway.org.uk
Opening hours: Open 24 hours – 7 days a week
Referral criteria: Women who are involved in prostitution.
Project description: The Chrysalis Project is a joint initiative between St Mungo’s Broadway, Commonweal Housing and Lambeth Council.

The project provides a gendered and recovery focused response to

women who are homeless and exiting prostitution in Lambeth.

The Chrysalis Project supports women with a complexity of high needs, trauma and post traumatic stress disorder. The project is structured around a 3 staged accommodation pathway that supports women towards independent living.

Lambeth Multi Agency Risk Assessment Conference (MARAC)

The Multi Agency Risk Assessment Conference (MARAC) is part of Lambeth’s coordinated community response to domestic violence.

The MARAC is a monthly meeting where professionals meet to share information on high and very high risk cases of domestic violence. Information about the risks faced by those victims, the actions needed to ensure safety, and the resources available locally are discussed and used to create a risk management plan involving all agencies.

By sharing risk related information, within a multi agency framework, agencies get a clearer picture of the victim’s situation and current risk levels. This facilitates the development of responses that are tailored to the needs of individual victims and their children. Safe information sharing also allows agencies to manage the perpetrator in ways that aim to reduce the future risk of harm.

To discuss making a referral to the MARAC please contact VAWG Project Officer, Lambeth Council on sanlin@lambeth.gov.uk or 0207 926 7163.

Lambeth Victim Support

Telephone number: 020 7277 1433
Web address: www.victimsupport.org.uk
Postal address: Lambeth Community Service, 6th Floor Hannibal House, Elephant and Castle Shopping Centre, London SE1 6TE.
Opening hours: Monday to Friday 9am to 5pm
Referral criteria: Referrals accepted from people affected by crime who live in Lambeth.
Project description: Support for anyone affected by crime – victim/s, friends and family living in Lambeth including women and men who are experiencing domestic violence.

Victim Support is a national charity which provides emotional support, advice, information and advocacy to people who have been affected by crime.  Our services are free and available to everyone, whether or not the crime has been reported and regardless of when it happened. We are not part of the police, the courts or any other criminal justice agency.

Our VYP project provides support for young people who have witnessed or experienced domestic abuse, sexual violence, harassment and other crime against the person.

MOZAIC Women’s Well-being Project

Telephone number: 0207 188 7710
Web address: www.mozaic.org.uk
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: Female survivors of domestic violence with any affiliation to Guys and St Thomas’ Trust.
Project description: The MOZAIC project provides an advocacy service to women in order to enable women to manage their safety and that of their children as effectively as possible. This includes assistance with accessing housing services, refuges, support through the Criminal Justice System and emotional and practical support.

REACH Domestic Abuse Service

Telephone number: 0207 188 8161
Postal address: Emergency Department, Guy’s & St Thomas’ NHS Foundation Trust, St Thomas’ Hospital, Westminster Bridge Road, London, SE1 7EH
Opening hours: Monday to Friday 08:00 -18:00
Referral criteria: Referrals are accepted for all forms of family abuse for both male and females who have attended Guy’s & St Thomas’ NHS Foundation Trust as either an inpatient or outpatient.

Self referrals are also accepted from all staff and students within the Trust.

Project description: The REACH Service is based Emergency Department of Guy’s & St Thomas’ NHS Foundation Trust. The service supports women and men in heterosexual, same sex and transgender relationships who are or have experienced abuse.

The REACH Service offers a multi-lingual advisory service and provides assistance with accessing housing services, Refuges, support through the Criminal Justice System and emotional and practical support.

Solace Women’s Aid

Referral criteria: Women and children who have experienced domestic violence. Self referrals are welcome.
Project description: The Family Outreach service

The Family Outreach service supports families to re build their lives in the aftermath of domestic and sexual violence. Support can be provided to access schools, training, housing, education, health, employment and benefits or grants.

Service provision includes:

·         One to one family support provided to women, children and young people (aged 5-13 years old) individually

·         The delivery of a 12 week parallel community group programme for women and their children

·         Support for families using the service to attend social activities out of term time

e: d.weiskorn@solacewomensaid.org

t: 0758 417 7469

Monday to Friday 10:00 – 17:00

The Young People’s Service

The Young People’s Service provides support to young people aged 14-19 years old who have witnessed or experienced sexual or domestic violence.

Service provision includes:

·         One to One support

·         Preventative sessions for groups

Referrals from the Lambeth refuge and the community are both welcome. There is one specialist worker for Lambeth – contact:

e: m.bonett@solacewomensaid.org

t: 0777 067 2620

Opening Times: Thursdays 10am – 5pm

Rape Crisis South London

Telephone number: Freephone helpline: 0808 802 9999

Every day of the year 12:00 -14:30 and 19:00 -21:30.

Number will not show up on bills.

For Counselling and Advocacy: 0208 683 3311

Email address: info@rasasc.org.uk
Web address: www.rasasc.org.uk or www.rapecrisislondon.org/content/our-centres
Postal address: PO Box 383, Croydon, CR9 2AW
Opening hours: Monday – Friday 10:00 – 18:00
Referral criteria: Women and girls aged 14 and over who have survived, or who are concerned about all forms of sexual violence including, rape, childhood sexual abuse and ritual abuse. Information for professionals.
Project description: The Rape and Sexual Abuse Support Centre (RASASC) is an independent organisation which provides free and confidential support to survivors of sexual violence. Services available include counselling, advocacy, group therapy and support groups.

Sexual Violence Training provided offered to other organisations.

Trust Women’s Project

Telephone number: 0208 769 9156
Email address: info@trust-london.com
Web address: www.trust-london.com
Opening hours: Monday to Friday 10am-6pm
Referral criteria: Women involved in or with past involvement in prostitution in South London. Trust accepts self- referrals and those made by statutory, community and voluntary sector agencies.
Project description: Trust Women’s Project offers support, advice and advocacy for  women either involved in, or with past involvement in prostitution. Our overall aim is to  promote and preserve  the  good health and wellbeing of women and to empower them to make choices which  lead to a safe and exploitation free existence. Services include:

·         Drop In sessions

·         Community Outreach

·         One to one support and advocacy

·         Group Work Programme

2        Lambeth refuge provision

To access a refuge space call the National Domestic Violence Helpline (on 0808 2000 247) or the Gaia centre (on 0207 733 8724).

Solas Anois Refuge (part of Solace Women’s Aid)

Telephone number: 0208 664 6289
Email address: solasanois@solacewomensaid.org
Web address: http://www.solacewomensaid.org
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: Irish and Traveller women fleeing violence
Project description: Refuge provision for Irish and Traveller women fleeing violence.

Referrals are also accepted from non-Irish/Traveller women.

Solas Anois is an Irish and Traveller specialist refuge. The specialist knowledge of the Irish/Traveller culture enables the provision of a service sensitive to, and responsive to the individual needs of the Irish and Traveller women and children.

Solas Anois provides support to women and their children including individual support planning, legal advice, counselling and housing support.

Children’s workers are available on site and provide crèche services from Monday to Friday.

Refuge (refuge) – Lambeth

Telephone number:

Refuge Lambeth On Call Mobile (24hr)

0208 76 160 22 or 0784 168 7980 (24hr)
Opening hours: Monday to Friday 09:30 -17:30 (with additional 24-hour on-call service)
Referral criteria: Women of African or Caribbean descent.
Project description: Safe, temporary emergency refuge provision and culturally specific support for African and African Caribbean women and their children fleeing domestic violence.

Risk assessment and safety planning, support to access welfare benefits, legal advice, local health and community services, training, education and employment.

Solace Women’s Aid (formerly Lambeth Women’s Aid)

Telephone number: 0208 678 7666
Email address: advice@solacewomensaid.org
Web address: www.solacewomensaid.org
Opening hours: Monday – Friday 09:00 – 17:00
Referral criteria: Women fleeing violence.
Project description: Emmeline House is a refuge for women and their children fleeing violence. Support is provided to women and their children including individual support planning, legal advice, counseling and housing support.

There are two specialist substance misuse workers who can offer support to women and their children where required. Children’s workers are available on site and provide crèche services from Monday to Friday.

Asha (refuge)

Telephone number: 0208 696 0023
Email address: admin@asha.org.uk
Web address: http://www.ashaprojects.org.uk
Referral criteria: South Asian women and children and South Asian single women
Project description: Immediate temporary accommodation is also available to South Asian women and children and/or single women (16 years of age plus) fleeing violence.

3        National Violence Against Women and Girls Services

Rights of Women

Telephone number: 0207 251 6577 or 0208 251 8887
Email address: info@row.org.uk
Web address: http://www.rightsofwomen.org.uk
Postal address: 52-54 Featherstone Street, London, EC1Y 8RT
Opening hours: General legal advice helpline 0207 251 6577
Mondays between 11am-1pm, Tuesdays and Wednesdays between 2pm-4pm and 7pm-9pm, Thursdays between 7pm-9pm and Fridays between 12noon-2pmCriminal law and advice line 0207 251 8887

Tuesdays between 11am-1pm and Thursdays between 2pm-4pm

Immigration and asylum law advice line 020 7490 7689

Mondays between 2pm-4pm and Wednesdays between 11am-1pm

Referral criteria: Women who need advice under any of the above categories.
Project description: Rights of Women provide free confidential legal advice to women on a range of issues (as above).

National Domestic Violence Helpline (run in partnership between Women’s Aid and Refuge)

Telephone number: 0808 2000 247
Email address: helpline@womensaid.org.uk
Web address: www.nationaldomesticviolencehelpline.org.uk

www.refuge.org.uk

www.womensaid.org.uk

http://www.nationaldomesticviolencehelpline.org.uk/dvh/

Postal address: n/a
Opening hours: 24 hours a day, 7days a week
Referral criteria: National service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Project description: Emergency refuge accommodation can be arranged through the helpline. The Helpline can give support, help and information over the telephone.

The free phone Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential.

Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

In addition to running the National Domestic Violence Helpline in partnership with Refuge, Women’s Aid is also the lead partner for the Pan London Sexual and Domestic Violence Helpline, funded by London Councils.

National Centre for Domestic Violence

Telephone number: 0844 8044 999
Email address: office@ncdv.org.uk
Web address: http://www.ncdv.org.uk
Postal address: 5 Riverview, Walnut Tree Close, Guildford GU1 4UX
Opening hours: 24 hours a day, 7 days a week
Referral criteria: Individuals who are experiencing domestic violence from their partners or ex-partners.
Project description: The National Centre for Domestic Violence specialises in helping victims of domestic violence obtain non-molestation orders (injunctions) and other orders from court to protect them from further abuse.

The service is free and is available to everybody, regardless of age, race, religion, gender or sexual orientation.

Karm Nirvana-Honour Network Helpline

Telephone number: 0800 599 9247
Email address: n/a
Web address: http://www.karmanirvana.org.uk
Postal address:
PO BOX 148, Leeds, LS13 9DB
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: Individuals who are experiencing or are concerned about ‘honour’ based violence and/or forced marriage.
Project description: Karma Nirvana provides an information and support service for those experiencing honour’ based violence and/or forced marriage.

Forced Marriage Unit

Telephone number: 0207 008 0151
Email address: fmu@fco.gov.uk
Web address: http://www.gov.uk/forced-marriage
Postal address: Forced Marriage Unit Room WH4.5   Consular Directorate Foreign and Commonwealth Office London SW1A 2AH
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: Individuals who are experiencing or who need advice about issues of forced marriage.
Project description: The Forced Marriage Unit is run by the Foreign and Commonwealth Office and provides guidelines, training and awareness raising materials to practitioners, as well as running a the Forced Marriage Helpline for both victims and practitioners.

Action on Elder Abuse

Telephone number: 080 8808 8141
Email address: enquiries@elderabuse.org.uk
Web address: http://www.elderabuse.org.uk
Postal address: Action on Elder Abuse, PO Box 60001, Streatham, SW16 9BY
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: Individuals who are vulnerable older adults.
Project description: Action on Elder Abuse runs the National UK helpline for elder abuse support. They also provide guidance for vulnerable older people to help them protect themselves against abuse and run community support groups and buddy schemes.

Deafhope UK

Telephone number: 0208 772 3241 (voice/textphone) Head office 01494 687600

07970 350366 (SMS text)

Email address: deafhope@signhealth.org.uk
Web address: http://www.signhealth.org.uk
Postal address: DeafHope, The Bridge, Falcon Mews, 46 Oakmead Road
Balham, London SW12 9SJ
Opening hours: Monday to Friday 09:00 -17:00
Referral criteria: Deaf women and their children
Project description: Deafhope is a service from Sign Health that is for Deaf women and their children who are
experiencing, or are survivors of, domestic abuse. Deafhope provides advice, safety planning, counselling and advocacyfor Deaf women.

National Stalking Helpline

Telephone number: 0800 802 0300
Email address: advice@stalkinghelpline.org
Web address: http://www.stalkinghelpline.org/
Opening hours: 09:30 – 16:00 Weekdays (except Wed 13:00 – 16:00)
Referral criteria: Anyone affected by stalking.
Project description: The Helpline provides information and guidance on subjects including the law, reporting to the police and gathering evidence in relation to stalking.
They can also help to improve the victim’s personal safety and that of friends and family as well as advise on practical steps to reduce the risk.

4        Lesbian, Gay, Bisexual and Transgender domestic violence services

Broken Rainbow – National Lesbian, Gay, Bisexual and Transgender Domestic Violence Helpline

Telephone number: 0800 999 5428 (LGBT)
Email address: help@brokenrainbow.org.uk
Web address: http://www.brokenrainbow.org.uk/
Postal address: n/a
Opening hours: Monday and Thursday 10am-8pm
Tuesday and Wednesday 10am-5pm
Referral criteria: Lesbian, Gay, Bisexual and Transgender (LGBT) people who are experiencing domestic abuse.
Project description: Broken Rainbow delivers the UK LGBT domestic abuse helpline. It provides advice, support and referral services to LGBT people experiencing homophobic, transphobic and same-sex domestic violence.

Broken Rainbow also offer information, advice and training to people who are responsible for domestic violence policy and practice in mainstream and specialist organisations, or who are otherwise involved with the survivors and perpetrators of those suffering from domestic violence, with a view to increasing the physical safety and mental well-being of LGBT people who experience such violence or abuse.

5        Male victim domestic violence services

Telephone number: 0808 801 0327
Email address: info@mensadviceline.org.uk
Web address: www.mensadviceline.org.uk
Opening hours: Monday to Friday 9am-5pm
Referral criteria: Men who are experiencing domestic violence and professionals who need advice about a male victim.
Project description: The Mens’ Advice Line is a confidential helpline for all men experiencing domestic violence by a current or ex-partner. The helpline provides emotional support, practical advice and can inform men of specialist services that can give advice on legal, housing, child contact, mental health and other issues.

6        Services for perpetrators of domestic violence

Respect phoneline

Telephone number: 0808 802 4040
Email address: info@respectphoneline.org.uk
Web address: www.respectphoneline.org.uk
Postal address: n/a
Opening hours: Monday to Friday 9am-5pm
Referral criteria: Individuals (male or female) who are concerned about their violence and abuse towards a current or ex-partner or family member and professionals who need advice about a male victim.
Project description: National information and advice line for anyone concerned about their violence and abuse and want help to change their behaviour.

The helpline also accept calls from frontline workers in voluntary or statutory agencies who work with individuals or families where one partner is abusive to another. The helpline offers advice on how best to deal with the abusive partners, information about behaviour-change programmes and a variety of resources and publicity materials.

Domestic Violence Intervention Project DVIP

Telephone number: Head office: 020 7401 7278

Violence Prevention Programme: 020 7633 9181

Email address: General: info@dvip.org Violence Prevention: vpp@dvip.org
Web address: www.dvip.org
Postal address: Devonshire House, 164-168 Westminster Bridge Road, London, SE1 7RW
Opening hours: Monday to Friday 10am-5pm, perpetrator programme run in the evening.
Referral criteria: Men who are concerned about their violence and abuse towards a current or an (ex) partner and wish to engage in a prevention programme.
Project description: DVIP offers a domestic violence prevention programme for men who have been violent and abusive towards a partner or ex-partner. They run a parallel women’s support service, which is automatically offered to partners/ex partners on referral.

DVIP also offer therapy and contact services for children and families affected by domestic violence, an Arabic speakers programme and Yuva service for young people using violence towards family members or within their intimate relationships.